How do I cancel a Skool subscription or membership?
To cancel a Skool subscription to a paid community, click your profile picture in the top right, open Settings, go to the Communities tab, click Settings next to the group, then Manage membership and cancel. In the mobile app, open the group's three-dot menu, Group Settings, then Manage Membership. You keep access until the end of the billing cycle, and Skool recommends canceling at least 24 hours before the rebilling date.
On the website
- Click your Skool profile picture in the upper right corner, then click Settings.
- Open the Communities tab and click SETTINGS next to the group you want to leave.
- Click Manage membership and follow the prompts to cancel.
In the mobile app
- Open the group and tap the three-dot menu, then Group Settings.
- Tap Manage Membership.
- Finish the cancellation.
What happens after you cancel
- Access: you stay in the group until the end of the billing cycle you have paid for. Skool's transaction terms say a member who cancels can keep viewing the admin's content until the end of that period.
- Timing: Skool's help article recommends canceling at least 24 hours before the rebilling date.
- Refund: canceling does not trigger a refund. Refunds are the group owner's decision; see the refunds article.
- Paid off-platform? If the group took payment outside Skool, contact the group admins before leaving; the Skool cancel button will not stop that billing.
Two other routes Skool lists
Skool's transaction terms name two more ways to cancel a subscription: contact the community admin by Skool chat or the group's support email, or email help@skool.com. The settings route above is the one that works without waiting on anyone.
Canceling during a free trial
A community trial converts to a paid subscription automatically unless you cancel before it ends, per Skool's transaction terms. Skool has no member-facing help article specifically for canceling a trial; the cancellation routes are the same three as above. If Manage membership is not visible while you are on a trial, use the admin chat or help@skool.com route before the trial end date.
If that did not solve it
If the button is missing or the cancellation fails, Skool's own article for paid members is the authority and its support address is help@skool.com: How to cancel my membership to a community (Skool help).
Sources
Facts on this page were read from the sources above on 10 September 2026. If a provider changes a term, email the page URL and the source and we will correct it.